Frequently Asked Questions
General questions
What’s OMA’s mission?
To make nourishing food, featuring traditional Korean ingredients, accessible to everyone, offering a convenient way to enjoy healthy, traditional foods without the hassle of extensive cooking.
When should I expect my OMA seaweed soup to be delivered?
It usually takes 2–5 business days to receive our OMA products at your door
How does the subscription work?
Subscriptions ship monthly with free delivery; you can pause or cancel anytime in your customer portal or by contacting us at info@omanaturalfood.com
What is your return policy?
We don't offer return as a perishable food. However you can reach out to us at info@omanaturalfood.com if you have any concerns.
Where do you ship?
We only ship within the US for now.
All about OMA's Cube
What are the main benefits of your seaweed soup?
Our Miyeok‑guk delivers iodine, iron, calcium, and electrolytes from seaweed plus collagen and nutrients from bone broth—supporting recovery, immunity, and hydration.
How do I prepare the OMA soup?
Simply add one OMA cube to 1 cup (8 oz) of boiling water, cover for 1 minute, stir, and enjoy warm. 🍲
You can also try our exclusive homemade Recipes!
Is there a vegan option available?
Yes, our Vegan Seaweed Broth swaps bone broth for a plant‑based base while preserving all the nourishing benefits.
How long can I store the OMA cubes?
Unopened cubes keep for up to 12 months in a cool, dry place. Please always look at the expiration date on the package.
Can my baby have this soup?
Our soup is a family-friendly meal that two moms on our team have been serving to their kids since they were 1 year old. However, please always check with your pediatrician to ensure it’s appropriate for your little one(s).
Are you certified gluten-free?
No, our product is not gluten-free. It contains soy sauce, which includes wheat and therefore gluten. Aside from the soy sauce, there are no other gluten-containing ingredients in the product.
All about the seaweed in OMA
Is this organic seaweed?
Seaweed is the most natural and sustainable superfood from the ocean as it doesn’t require any fertilizers and pesticides. However, we haven’t yet received the organic credentials in the U.S.
Where does OMA source the seaweed?
We have partnered with a seaweed farm from Korea, known as the No.1 high-quality seaweed supplier. Since seaweed is a key ingredient in many Korean dishes, the clean waters and shallow water levels create ideal environments for cultivating seaweed.
What species of seaweed do you use and why?
In our seaweed soup, we use Miyeok, a type of brown seaweed also known as Wakame. It’s a staple in Korean cuisine, loved for its satiny texture and naturally subtle umami flavor from the ocean.
Are you testing for heavy metals in Seaweed?
Our seaweed is consistently analyzed for heavy metals and pathogenic microorganisms by an independent, third-party testing agency to ensure our product is completely clean and safe for consumption.
Is seaweed safe to eat every day?
Yes, in moderate amounts—its nutrient density supports daily wellness. As always, we recommend checking with your doctor if you have any concerns.
Why is seaweed important for new mothers?
It replenishes minerals lost during childbirth and supports recovery naturally, might promote lactation.
How does seaweed help the environment?
It absorbs CO₂, restores marine habitats, and grows without soil, freshwater or chemicals.
How many cubes can I enjoy each day?
Feel free to enjoy 2-3 cubes a day as part of your routine! Since everybody is different, remember that moderation is key. If you have any questions about how they fit into your diet, your healthcare provider is always your best resource.
